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When you need Origin support, we’re here.
Monday to Friday, 7 am-9 pm, Saturdays and Sundays 8 am-5 pm AEST

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Use your own messenger app to get in touch. Our Social team is online 7 am to 9 pm weekdays and 9 am to 5 pm Saturdays (excluding public holidays)

Other ways to contact us

lightbulb_outlineElectricity and natural gas

phone13 24 61


7 am–9 pm Monday–Friday
9 am–5 pm Saturday

WA only: 7 am–6.30 pm Monday–Friday
WA only: 9 am–2.30 pm Saturday


7 am–7 pm Monday–Friday

WA only: 7 am–4.30 pm Monday–Friday

local_shippingMoving house

phone13 66 83

7 am–9 pm Monday–Friday
9 am–5 pm Saturday

flash_onNew meters & installations

phone1300 132 480

8 am–5 pm Monday–Friday


General enquiries 

phone1300 508 830

General Origin Broadband enquiries including account and billing support.

7 am–7 pm Monday–Friday

9 am–6 pm Saturday


phone1300 508 830

Support for existing connection requests.

8 am–6 pm Monday–Friday

Technical support

phone1300 508 830

Technical help for connection issues.

7 am–10 pm Monday–Friday

9 am–10 pm Saturday & Sunday


phone13 35 74

8 am–6 pm Monday–Friday


phone1300 791 468

8 am–6 pm Monday–Friday

 Hot water

phone1800 684 993

8 am–6 pm Monday–Friday

ac_unitHeating and cooling

phone1300 791 468

8 am–6 pm Monday–Friday

lightbulb_outlineElectricity and gas

phone1300 661 544

8 am–6 pm Monday–Friday

location_cityLarge corporate customers

phone13 23 34

You can contact your account manager 8:30 am to 5 pm, Monday–Friday


phone13 35 74

8 am–6 pm Monday–Friday 


phone1300 134 138

8 am–6 pm Monday–Friday


If you hold Origin shares you can securely view and manage your holdings and investment details online through Boardroom Ltd.

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Get support while you're overseas – we have more than a few ways to help.

Contacting us from overseas  

translateInterpreter service

Call 1300 137 427 to talk to an interpreter for any Origin enquiry.

통역사가 필요하세요?
통역사와의 직접 연락과 더 신속한 지원을 원하시면 1300 137 427로 전화하여 모든 Origin 문의를 하십시오

要更快得到协助并直接接通一位翻译,有关Origin的一切问询都可拨打 1300 137 427

Muốn có người giúp mình nhanh hơn và được nối đường dây thẳng với thông dịch viên, quý vị hãy gọi số 1300 137 427 đối với mọi thắc mắc liên quan đến Origin

هل تحتاج إلى مترجم؟
Origin للحصول على مساعدة أسرع واتصال مباشر بمترجم فوري، اتصل بالرقم  1300 137 427  لجميع استفسارات

آیا به مترجم نیاز دارید؟
اگر هر سؤالی راجع به اُریجین- Origin دارید برای کمک سریع تر و ارتباط مستقیم با یک مترجم به  1300 137 427  زنگ بزنید.