Easier payments with EasiPay

It’s all in the name – EasiPay. A payment plan that makes it easier for you to know how much you’re going to pay – and when.

The EasiPay way

Energy bills fluctuate throughout the seasons. We all use more energy for heating in winter than autumn, and then more energy for cooling in summer than in spring.

This is where EasiPay helps. We can look at your past and predicted future usage to estimate your total energy costs for the next year. We can then even out your payments to suit the frequency you prefer – weekly, fortnightly, or monthly.

Just think of it as smaller amounts, paid more frequently. Your easier way to pay.

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1. Choose how often

Choose either weekly, fortnightly or monthly instalments.

EasiPay evens out your payment amounts so you can budget to match.

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2. Choose a start date

This is the date when your payments will start. 

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3. Set up your direct debit

Provide the credit or debit card, or bank account details you want payments to come out of.

Once you’re set up, automatic withdrawals do the work for you.

cached Small adjustments may be needed

Every three months, our system automatically reviews your payments against your usage, just to make sure you're not paying too little or too much. If we need to make an adjustment, we'll let you know.

Sometimes, you'll have used less than you paid for, so your account will show a credit. If you've used more than you paid for, your account will show a debt.

But we work it out. We'll tweak your payment amounts and you'll be back on track.

attach_money Getting started with a debt?

We can accommodate this. Any outstanding amount owning will be spread across payments in your first three months. After this, your instalments will decrease to only cover your estimated usage charges.

Bills to keep you in the know

You will continue to receive regular bills that will show your EasiPay payment amount.

Energy plan discounts

By signing up to EasiPay you are still eligible to receive discounts on energy plans.

live_help Help is available

If you want to know more or talk to someone about EasiPay, our Live Chat team is available Monday–Friday, 7 am – 7 pm.